COVID Screening Prior to Placement

Prior to assigning any employee to a client location, additional screening questions will be asked of every employee.

If an employee answers “yes” to any of the following questions they will not be assigned to your workplace.

Within the last 72 hours, have you experienced any of the following?

    • Fever above 100.4°F?
    • Chills?
    • Cough?
    • Shortness of Breath/Difficulty breathing?
    • Sore throat?
    • Headache?
    • Fatigue?
    • Muscle or body aches?
    • New loss of taste or smell?
    • Congestion or runny nose?
    • Nausea or vomiting?
    • Diarrhea?

Within the last 14 days, have you been in close contact with a suspected or lab confirmed COVID-19 patient?

Have you traveled outside of the country in the past 14 days?

We are following CDC guidelines on pre-screening questions and will update these if/when guidance changes.  If there are specific screenings for your workplace or information, we need to properly prepare employees to come on-site at your facility, please let us know.

Commitment to Partnership in Communication & Safety

TERRA is committed to prompt communication in regards to any confirmed cases or suspected exposure to COVID-19.

If we become aware that a TERRA assigned employee is suspected or confirmed to have been exposed to COVID-19, we will share that information with a member of your HR team or a member of your staff who is authorized to receive confidential information about employees.

We understand the need for prompt and confidential communication.

Frequently Asked Questions

What should I do if a TERRA assigned employee is exhibiting signs of illness? 

It is always best practice for a person who is sick to stay away from others to avoid potential spread of illness.  If the TERRA assigned employee is exhibiting signs of illness, they should be separated from other employees and sent home. Please report this to your TERRA contact as soon as possible and we will work with the employee and keep you updated on their ability to return.  We can also assist you with a replacement to cover for their absence.

Current CDC guidelines for a presumed positive or confirmed positive COVID-19 case:

  • At least 3 days (72 hours) have passed since recoverydefined as resolution of fever without the use of fever-reducing medications and improvement in respiratory symptoms (e.g., cough, shortness of breath); and,
  • At least 7 days have passed since symptoms first appeared​.

What should I do if a TERRA assigned employee reports to me that they’ve been in close contact with someone who is a suspected or confirmed COVID-19 case? 

If a TERRA assigned employee reports to you that they have been in close contact with someone who is a suspected or confirmed COVID-19 case, please have them contact their TERRA representative for next steps. TERRA will find out further details (such as how close of contact, how long ago, should they quarantine) and report back to you next steps.

What if a TERRA assigned employee tests positive for COVID-19?

If a TERRA employee tests positive for COVID-19, TERRA will notify you so that you are able to notify direct coworkers. Notifications will be shared with a member of your HR team or a member of your staff who is authorized to receive confidential information about employees.   It is important that this information be treated confidentially. Notifications of potential exposure should be limited to colleagues or customers who have a legitimate reason for concern for their own health (work in close proximity). We also recommend that any area the employee had access to be sanitized thoroughly.

What should I do if one of my employees test positive for COVID-19?

If one of your employees tests positive for COVID-19, please contact your TERRA representative so that our HR team can notify any coworkers that may have been in close proximity.

Commitment to Share Resources & Information

We know that these are challenging times for all employers as we navigate a complex, ever-changing landscape of new regulations, safety standards and workplace issues.  We have created a special resource section to help.  Here you will find: