Morgan Wilson has been working in the customer service field since she was 16 years old. She has done everything from food service to call center work.
“I love providing quality service and making companies look good. I also want to show others that there are still nice people out there,” Morgan shared.
Most recently, she was working at a call center in Portland, managing a team of 10.
Morgan enjoyed her job, but when she and her boyfriend decided to relocate to Arizona, she knew she had to find new employment.
She began applying for jobs before the move and thought she would have a job lined up when she arrived. Unfortunately, things did not work out the way she’d hoped.
After a month, Morgan found herself feeling desperate for work, prompting her to begin working with a staffing agency that offered day-to-day labor employment.
“These were very physical jobs – that I could barely do,” she confessed.
It was around that time that her boyfriend recommended that she reach out to TERRA, a top temp agency in Phoenix. As it turns out, he had worked with TERRA previously, specifically with the Beaverton office, and had a good experience with them.
Morgan quickly scheduled an interview and met with Stephanie Rady, Phoenix Branch Manager.
Stephanie said, “Morgan was very friendly and professional – and ready to start her career.”
When Stephanie received a call from a client in need of administrative support, she immediately thought of Morgan.
“Morgan had great work history and growth in previous positions. She was interested in professional development and wanted an opportunity to prove herself. With her drive to succeed, I thought this would be a good fit for her,” she stated.
The client thought the job was a great fit for Morgan, too. And though this was meant to be a temporary assignment, Morgan was offered a full-time position with the company!
“I love having consistent work. It keeps me busy and I am not staring at the clock. Also, my coworkers are polite, helpful and willing to answer my questions. ”
Regarding her experience with TERRA, she said, “There is a world of difference between TERRA and other staffing agencies. Stephanie was very helpful and personable. She treated me like I was her only candidate and made me feel special.”
So how did Morgan turn a temp job into a full-time career?
“I take things seriously, especially if I am doing something I have never done before.
At work I keep a professional manner, but still let my personality shine through.
I also pay attention to detail and learn how to do things accurately and efficiently. I like to get things right the first time.
If you have never worked with a staffing firm before, keep an open mind. It might not seem like it at first, but it could turn out to be a great job.
Don’t be afraid to ask questions. There are no stupid questions. And – more than anything – apply yourself.”
Great advice, Morgan! We are glad we could help you find a job you enjoy.
Are you sruggling to find a new job? Let us help.
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