Customer Service Coordinator

Seattle, WA

Posted May 5, 2021

Full-time, Temporary to Hire, Monday - Friday, 2:30 pm - 11 pm

*Local Seattle/Greater Seattle residents only. Job will be back in office in the future.* 

If you have 2 or more years of customer service experience and want the opportunity to use those skills to help students advance in their software development career, then we have an opportunity for you! 

A popular Tech Academy that offers coding boot camps in the downtown Seattle area is currently looking to add a remote Customer Service Coordinator to their team. This coding academy guides new students from all career backgrounds to take their next step in continuing their education in software development. 

This organization has even created scholarships for prospective students affected by COVID-19! 

This is a full-time, temp-to-hire role that offers weekly pay and generous benefits upon conversion. 

Customer Service Coordinator duties include: 

  • Conducting calls to prospective students to provide class information
  • Scheduling candidates to speak with a member of the Admissions team
  • Updating student and prospective student profiles in Salesforce
  • Answering questions via phone or internal chat system
  • Assisting the Admissions Director with administrative projects

COVID19 Safety Measures: This role is temporarily remote. Once the company deems it safe to return to the office, the position will be in-person. 

You will succeed in this Customer Service Coordinator role if you are passionate about building human connections and wanting to help people with their next step in their professional careers. 

Schedule: Monday-Friday, 2:30pm-11:00pm

Customer Service Coordinator Qualifications:

  • 2 years experience in a customer service role
  • Ability to work in a fast pace work environment
  • Experience using Google Suite and Salesforce preferred 
Pay: $18-$20/hour, DOE 

Benefits Upon Conversion: 
  • Medical, Dental, Vision - 100% employer paid!
  • Unlimited PTO
  • Free coding classes
  • Once you are back in the office, unlimited amount of snacks!

Location: Temporarily remote but the headquarters is located in downtown Seattle, with several bus lines right outside their doors! 

If you are interested in this Customer Service Coordinator role, apply now or call 206-453-2852 to schedule your interview today!

TERRA is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, or any other status protected under federal, state, or local law.

About Your Recruiter

Patty Stoddard

I am Staffing Manager of TERRA's Seattle team. I have a passion for hospitality and customer service, and being in the staffing industry allows me to use those skills daily. It's truly a privilege to help our clients find just the right person for a job, as well as to help candidates leverage their skills and experience to find their perfect job. The proud mother of four fun and funny kids, my greatest pleasures in life come from spending time with friends and family. I love to laugh – and have the smile lines to show for it!

Named Best of Staffing® ten years running, TERRA specializes in finding the Right Fit™.

Our mission is simple: Success Stories Created Daily.

Reference Number: 101972