Customer Service Specialist

Seattle, WA

Posted November 24, 2021

Full-time, Permanent, Monday - Friday 7:30a-4p

This is your chance to grow with a local plumbing distribution company as a Customer Service Specialist. This local, family owned and operated company is looking for friendly and inquisitive people to join their team of Customer Service Specialists. 

Founded in 1980, this Woman Owned Business has grown to include clients like Amazon and Port of Seattle. They are looking for candidates who are passionate about helping people and solving problems. This company provides parts for both commercial and personal plumbing projects and they offer a wide array of products, some of which would be tough to find anywhere else!

If you are someone who enjoys digging through manuals, schematics and guidebooks to help people find the right parts to fix things, this could be the perfect opportunity for you!

This full-time direct-hire opportunity includes a regular Monday-Friday schedule, room for growth and great benefits.

In this Customer Service Specialist role, you would be responsible for:

  • Assisting the customers & warehouse team with product knowledge.
  • Answering customer inquiries about products and prices.
  • Handling customer issues by providing research based solutions.
  • Building rapport with new and existing customers.
  • Using Oracle & Excel to document customer interactions.

Customer Service Specialist Desired Qualifications:

  • At least one year of research based customer service experience.
  • Strong mechanical aptitude and troubleshooting skills.
  • Strong written and oral communication skills.
  • Experience working with MS Excel & Oracle ERP or similar program.

Schedule: Monday thru Friday 7:30a-4p

Pay: $21-23/hr

Benefits: 2 Weeks PTO & 10 Paid Holidays annually, Seattle Safe Sick Leave, Medical, Dental, Vision, and 401k with a 3% match.

Location: SODO

If you are interested in this amazing Customer Service Specialist opportunity! Don't hesitate to apply now and give us a call right away 206.405.3300!


TERRA is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, or any other status protected under federal, state, or local law.

About Your Recruiter

Keegan Laux

I am a Recruiter for the TERRA Seattle Team. I love helping people reach their full potential and celebrating with them when we find that right fit together! My favorite part about working as a recruiter is getting to know so many different types of work and having the opportunity to connect people with amazing jobs that they never even knew where available to them.

Named Best of Staffing® ten years running, TERRA specializes in finding the Right Fit™.

Our mission is simple: Success Stories Created Daily.

Reference Number: 110414