Contact Center Representative | $16-18/hr | Work-life Balance

Westminster, CO

Posted July 5, 2022

Full-time, Temporary to Hire, 9am-6pm

Are you looking for a foot in the door opportunity to grow with a great company? This is a full-time, entry-level opportunity that offers a great schedule, career growth potential, paid training, and a positive work environment!

A local and nationally recognized credit union that has been servicing the community for over 50 years is looking for a temp-to-hire Contact Center Representative. This company is dedicated to making a great environment for employees to work where they feel welcomed and appreciated.

If you are looking for a long-term opportunity where you can learn valuable skills, this could be the job for you!  

Contact Center Representative Job Duties:

  • Engage with members over the phone and provide and deliver exceptional customer service to build relationships
  • Educate members on products and services
  • Handle members personal information confidentially
  • Complete and maintain reports and files efficiently and accurately
  • Handle and resolve a variety of member interactions

Contact Center Representative Requirements:

  • Minimum of 6 months experience in customer service, sales, or banking
  • Highschool Diploma or GED
  • Experience in a fast-paced, customer focused environment
  • Strong communication and problem-solving skills
  • Ability to navigate between multiple software’s and systems

You will be successful in this role if you reliable, have a customer orientated and positive approach, and are open to feedback with the willingness to apply it.

Schedule: Monday – Friday, 9:00am – 6:30pm

Pay:

  • $16 - $18/hr. + DOE
  • $0.75 additional per hour for bilingual candidates
  • Performance based incentives - earn upwards of an extra $800 a month through offering products and services!

Highly-competitive benefit package upon conversion:

  • Health Insurance
  • 4 weeks PTO, 11 Paid Holidays, and 16 hours of paid volunteer time off
  • Employee Assistance Program
  • Welcoming and inclusive company culture 
  • Opportunities to learn and grow with the company 

Location:

  • Broomfield, Colorado – Bus Accessible

If you would like to hear more about this Contact Center Representative opportunity please apply online now, or call us as soon as possible at 720-405-5222!

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TERRA is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, or any other status protected under federal, state, or local law.

About Your Recruiter


Kaley R. Martin

I am a Senior Recruiter for the TERRA Broomfield Team. In this position, I have the opportunity to make valuable connections between candidates and clients. I love being able to help people not only find a job, but find work that they truly enjoy!

Named Best of Staffing® 11 years running, TERRA specializes in finding the Right Fit™.

Our mission is simple: Success Stories Created Daily.

Reference Number: 116221