Bi-lingual Customer Service Representative
Posted June 21, 2019
Full-time, Temporary, Monday-Friday 8:00am-5:00pm
Are you a fluent Spanish speaker and have customer service skills? A company in Bellevue is looking for a Bilingual customer service representative that can speak fluent Spanish on the phone and document proficiently in English.
This family owned company has been selling high-end cookware, utensils and cutlery for over 70 years. They have an inclusive company culture that also includes great longevity and career advancement opportunities.
En este position, utilizara su espanol para ayudar a los clientes en America Latina. Podria estar programando citas, solicitando una pieza de repuesto o ayudando con preguntas. Si disfruta de la multitarea, tiene experiencia en servicio al cliente y habla espanol con fluidez, este trabajo podria ser perfecto para ti!
- Handles incoming and outgoing telephone calls to Spanish-speaking customers or sales managers pertaining to account balances, payments, statement notices, statement requests and merchandise warranties.
- Composes and types emails/correspondence in response to customer inquiries received via the Rena Ware website.
- Completes required clerical work to include shipping invoices, UPS claims, cancellations, check requests, sales field purchases and accounting memos as necessary.
- Handles all aspects related to the proper issuance of kits under the various programs and corresponding follow up.
- Handles miscellaneous sales requests for replacement parts.
- Performs other related duties as assigned or required
- Draft customer service letters in Spanish or English
- Must speak Spanish fluently (must be able to pass Spanish test)
- Great attention to detail, with ability to multitask
- Experience doing data entry
- Customer service experience is required
- Prior experience in a retail or restaurant environment is preferred
Location: Bellevue (bus accessible)
If you are interested in this Bilingual customer service representative position, then APPLY NOW!! You can call or text 425-822-2929 also.
TERRA is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
About Your Recruiter
I am a Recruiter for the TERRA Kirkland team. I love that I get to meet such a variety of candidates with unique skills and abilities and that I get to help them be the obvious choice for potential employers. The constant piecing together of the puzzle is such an exciting and rewarding challenge!