Contact Center Support

Seattle, WA

Posted May 20, 2020

Full-time, Contract, Monday-Friday, 8:30 am - 5:00 pm

If you are passionate about customer service, love helping people and are looking for an opportunity to work in a professional office setting and develop your administrative skills, we have a great opportunity for you.

A well-known company that provides legal administrative service to leading businesses has immediate openings for a number of Customer Service Call Center Agents to support their team. Positions are anticipated to last 6-12 months, with potential to extend even longer!

This company administers class action settlements often worth billions of dollars. They are renowned for being responsive, trustworthy and effective. Perfect role for someone who wants to learn, wants to grow professionally, and enjoys customer service.

In this position you will play a big part in helping the hundreds of millions of people affected by these class action cases.

As a Call Center Agent you will:

  • Respond to phone calls and email communications
  • Answer questions about legal case settlement details, payment notifications, and more
  • Follow "scripts" in order to answer questions

These are full-time, fairly entry-level positions that don’t require previous call center experience. Training is provided


  • Strong communication and listening skills
  • Good grammar, spoken and written
  • Speedy and accurate data entry
  • Ability and desire to deliver exceptional customer service
  • Skilled working with computers and databases

Schedule: Monday-Friday, 8:30am-5:00pm

Pay: $17.50/hr with lots of potential for growth!
(You will be paid weekly. Payday is every Friday.) 

Location: Seattle (Easily accessible by bus. Several bus lines actually stop right outside the front door!)

If you are interested in this  Call Center position, apply online today. Or if you would like to schedule an interview right away, please call 206-405-3300.

TERRA is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, or any other status protected under federal, state, or local law.

About Your Recruiter

Patty Stoddard

I am Staffing Manager of TERRA's Seattle team. I have a passion for hospitality and customer service, and being in the staffing industry allows me to use those skills daily. It's truly a privilege to help our clients find just the right person for a job, as well as to help candidates leverage their skills and experience to find their perfect job. The proud mother of four fun and funny kids, my greatest pleasures in life come from spending time with friends and family. I love to laugh – and have the smile lines to show for it!

Named Best of Staffing® nine years running, TERRA specializes in finding the Right Fit™.

Our mission is simple: Success Stories Created Daily.

Reference Number: 92129