Inside Sales Representative Job Description Template

Inside Sales Representative Job Description Template

A job description outlines an employee’s formal responsibilities, distinct from a job posting intended for recruitment on job boards. If you want expert guidance for job postings and candidate recruitment, the team at TERRA Staffing is ready to help. We specialize in Sales among other industries - learn how we can help your organization today!

Get Help Hiring For Your Open Roles!

We help HR professionals recruit the right candidates for their organizations. Learn about our full staffing services today!


Inside Sales Representative Job Description 

Example of a Inside Sales Representative job description summary: “Inside Sales Representatives are responsible for generating new leads, qualifying prospects, and building customer relationships. This role focuses on locating potential customers, providing product information, handling objections and encouraging purchases. This position requires excellent verbal and written communication skills, emotional intelligence, product knowledge and versatility.”

Responsibilities of an Inside Sales Representative

Examples of common responsibilities: 
  • Utilize research tools to identify potential customers
  • Create communications including written and verbal scripts 
  • Make a high volume of calls and emails to potential customers
  • Use basic sales techniques to discover pain points and overcome objections
  • Update records in Customer Relationship Management (CRM) software or similar databases
  • Demonstrate software or provide detailed product and service information to potential customers and clients

Inside Sales Representative Job Requirements

Examples of common requirements: 
  • Related inside sales experience 
  • Excellent written and verbal communication skills 
  • Basic computer and technical proficiency 
  • Strong interpersonal communication skills 
  • HIghly organized with time management skills 
  • Self-motivated and self-disciplined 
  • Customer service skills
  • Adaptability

Alternative Titles to Inside Sales Representative

  • Inside sales specialist
  • Sales development representative (SDR)
  • Business development representative (BDR)
  • Account manager

Contact TERRA

We specialize in sales recruitment and can help you hire for Inside Sales Representatives and related positions. Contact us today to learn about our successful approach to recruiting!