Receptionist Job Description Template

Receptionist Job Description Template

A job description outlines an employee’s formal responsibilities, distinct from a job posting intended for recruitment on job boards. If you want expert guidance for job postings and candidate recruitment, the team at TERRA Staffing is ready to help. We specialize in administration among other industries - learn how we can help your organization today!

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Receptionist Job Description 

Example of a receptionist job description summary: “Receptionists are the first point of contact between the public and a company. This role involves directing calls and visitors to the correct location, answering questions, setting appointments, and managing outgoing and incoming mail. This position requires strong written and verbal communication skills, organizational skills, and the ability to multitask and work effectively in a fast-paced environment.”

Responsibilities of a Receptionist

Examples of common responsibilities: 
  • Greet and assist visitors and employees
  • Answer and direct inquiries to the appropriate person or department
  • Manage appointments, schedules, and conference room bookings
  • Input data such as client and visitor information into company software
  • Type memos, emails, and correspondences as needed 
  • Appropriately handle sensitive information 
  • Answering incoming calls and managing multi-line phones
  • Provide clerical support for other departments when necessary

Receptionist Job Requirements

Examples of common requirements: 
  • High school diploma or equivalent
  • Strong customer service and interpersonal skills 
  • Previous experience with multi-line phones is a plus
  • Verbal and written communication skills
  • Ability to multitask and prioritize tasks 
  • Time and project management skills 
  • Basic computer proficiency 
  • Friendly and professional demeanor

Alternative Titles to Receptionist

  • Front office coordinator
  • Front desk receptionist
  • Front desk attendant
  • Administrative assistant 
  • Administrative professional
  • Executive assistant 
  • Guest services associate

Contact TERRA

We specialize in administration and can help you hire receptionists and related positions. Contact us today to learn about our successful approach to recruiting!