Average client satisfaction scores more than three times higher than the industry average.
EVERETT, WA – FEBRUARY 19, 2015 – Terra Staffing Group, a leading staffing agency headquartered in the Pacific Northwest
announced today they have won Inavero’s Best of Staffing® Client Award for providing superior service to their clients. Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Client winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. With satisfaction scores more than three times higher than the industry average, award winners make up less than two percent of all staffing agencies in the U.S. and Canada who earned the Best of Staffing Award for service excellence.
Focused on helping companies across diverse industries find the right people for their job openings, Terra Staffing Group received satisfaction scores of 9 or 10 out of 10 from 74.9 percent of their clients, significantly higher than the industry’s average of 32 percent.
“Winning this award for the fourth year in a row is a significant accomplishment and really affirms the way we operate. Finding a way to delight customers, deliver measurable results and get better every day is the core of who we are as a company. We are thrilled to be recognized with this award.” Terra’s CEO, Greg Lambert said.
“With a tightening labor market and a need for growing companies to stay flexible, staffing agencies are placing more people into employment opportunities than at any other point in U.S. history,” said Inavero’s CEO, Eric Gregg. “More companies than ever before need a staffing agency with a proven commitment to service excellence. Bestofstaffing.com is the place to find winning agencies that place talent with the skills you need in your city or state. We are incredibly proud of the accomplishment of our 2015 award recipients.”
About Terra Staffing Group
Terra Staffing Group is one of the largest, privately held staffing firms headquartered in the Pacific Northwest. Terra provides temporary/contract, contract-to-hire and direct hire placement for companies in a wide range of industries including manufacturing, professional services, high technology, aerospace, financial services, call center operations and more. Areas of specialization include professional/technical, engineering, accounting and finance, administrative support and manufacturing/industrial staffing.
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero’s team reports on over 1.2 million satisfaction surveys from staffing agency clients and talent each year and the company serves as the American Staffing Association’s exclusive service quality partner.
About Inavero’s Best of Staffing
Inavero’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based completely on the ratings given to them by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.
Jenifer Lambert, VP Sales & Marketing