HR’s Evolving Role in Conflict Resolution: From Unsung Hero to Transformational Leader
This activity is APPROVED for SHRM recertification credits
The key to a profitable and healthy business is building and maintaining healthy team relationships that can tolerate differences over time. Too often leaders are challenged with teams struggling with:
- Turf wars
- Mediocre results
- Working in silos
- Difficult personalities
Any of these situations can be stressful, tough, and how you handle them is key. Do you back away and avoid it? Get upset and handle it poorly? Or go in confidently, listen and get to a positive result?
In this one-hour webinar where we’ll share:
- Three mistakes that undermine your success in these situations
- Three key focus areas that are crucial for effective communication
- Practical tools and tips to prepare and have the tough conversation successfully
You will feel so much more confident and relaxed being prepared to have these tough conversations successfully!
Susan Clarke, MA, a relationship and equus leadership coach, and CrisMarie Campbell MBA, Olympian, and Boeing flight test engineer are the co-founders of Thrive Inc. They’ve spent 20 years helping men, women, leaders, and teams to resolve difficult conflicts and create strong, thriving relationships. Authors of The Beauty of Conflict (for Teams) and The Beauty of Conflict for Couples, They also co-host a podcast, The Beauty of Conflict, and have given presentations on conflict resolution, communication, teamwork, and creative problem solving at Fortune 100 companies like Johnson & Johnson, Microsoft, Nationwide and San Francisco Giants and many others. They do consulting, coaching, and speaking, and their work and expertise have been featured in notable outlets like The Today Show, NBC, and Shape.