Minding the Middle: The Key to Engagement and Culture Change

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This Activity has been APPROVED for SHRM Re-Certification Credits

Photo of Lynda Silsbee

Lynda Silsbee Performance Dimensions Group

Recruiting is grabbing all the headlines, but retention of your best staff is really the winning strategy in today’s competitive talent market.  Retaining and engaging your team is critical to move your business goals forward and to not get caught in the wake of a revolving door of turnover or, worse, employees who are disengaged and staying.

In this session, Lynda Silsbee will address a critical component in driving engagement and culture change–middle management.  This key core of your leadership team is often overlooked or undervalued for the contributions they can make–good or bad–when it comes to creating a culture of engagement.  Lynda will provide both background and action items to turn your middle managers into a powerful force for good.

This is a great session for HR leaders or anyone with management responsibility.

Key takeaways:

  • The current state of employee engagement–spoiler alert:  it’s not good but you can do something about it!
  • The critical drivers of employee engagement–hint: it’s your middle managers!
  • Actions you can take to engage, develop, and leverage your middle managers.

About Lynda

Lynda Silsbee is Founder and Principal Consultant at Performance Dimensions Group, a boutique consulting group that provides the resources and skills to nurture organizations along the path to achieving high performance. She worked for many years internally as an HR professional and started PDG in 1999 to focus exclusively in Organizational and Leadership effectiveness. In 2002 she launched the LEAP® – Leadership Acceleration Program and formed an additional company dedicated to expanding leadership effectiveness nationally through the LEAP program and its network of Affiliate Partners. Ms. Silsbee’s previous employment includes 17 years at Nordstrom in various organizational roles including HR, finance, sales, and operations. Her other relevant experience includes Genie Industries, Starbucks Coffee Company, Jones Soda, The Bill & Melinda Gates Foundation, and Vulcan. Ms. Silsbee holds a BA in Business with a concentration in Organizational Behavior from the University of Washington, and received her Certified Performance Technologist designation for proven work in the field of Human Performance since 2003 and has held SPHR certification since 1995.