EVP, Service Delivery
Michelle joined TERRA in 2011 as the Branch Manager of TERRA’s Federal Way Branch. In less than two years she helped transform that branch into TERRA’s 2012 Branch of the Year. In early 2013, Michelle was promoted to Area Manager and was responsible for the performance and growth of TERRA’s Tukwila and Tacoma branches.
In December 2015, Michelle was promoted to Director of Strategic Accounts where she was responsible for helping to develop, sell and manage strategic accounts across TERRA’s footprint.
In 2018, Michelle was promoted once more to Vice President of Sales, and most recently was promoted to EVP, Service Delivery, ensuring operational and service delivery excellence across the entire company.
Michelle grew up in Michigan and attended the University of Michigan. She enjoys volunteering and is involved with organizations such as HopeLink, Toy Rescue Mission and YMCA. Her free time is devoted to her husband and daughters, Isabella and Maya, and she loves visiting her family back in the Mid-West. She also enjoys hiking and traveling.
Tell me about your first job?
I worked in a hospital cafeteria throughout high school. It was oh so glamorous; I wore a hairnet every day and learned to cook cafeteria food. It’s where I first learned how to cook, which might be why I’m not a chef now!
What other professions would you like to try?
I’ve always wanted to be a lawyer. I always thought it would be thrilling to be able to argue my point and get paid for it!
If you could possess any super power, what would it be?
I wish I could teleport. I might have a little road rage, and it would save so much time!
What do you enjoy most about working in the staffing industry?
I love the fact that my days never look the same. There is always a new, exciting challenge, I never get bored!
Best career advice you’ve ever received?
My dad taught me that attitude and work ethic will be your most important assets. You can learn new skills, but it’s all about how you apply yourself.